Privacy Policy
Effective Date: 05/07/2026
This Privacy Policy explains how LIV Discovery ("we," "our," or "us") collects, uses, and protects your information when you visit or use our website, livdiscovery.com, and related services.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, request a quote, submit a form, or use our services, we may collect information such as:
- Name
- Email address
- Phone number
- ZIP code or location information
- Project details or service requests
- Any other information you choose to provide
Usage Information
We may automatically collect certain information about your use of our website, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time and date of visit
- Referring website
- General usage activity
Cookies and Tracking Technologies
We may use cookies or similar technologies to improve your browsing experience, analyze website traffic, and understand how users interact with our website.
You can disable cookies through your browser settings, but some parts of the website may not function properly.
2. How We Use Your Information
We may use the information we collect to:
- Provide and improve our services
- Respond to inquiries or quote requests
- Process service requests
- Communicate with you
- Personalize your experience
- Improve website performance and functionality
- Analyze usage trends
- Prevent fraud or misuse
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties only when necessary, such as:
- Service providers who help us operate our website or business
- Payment processors, if applicable
- Business partners or contractors involved in fulfilling your request
- Legal authorities, if required by law
These third parties are expected to protect your information and use it only for the purpose of providing services to us or on our behalf.
4. Third-Party Services
Our website may use third-party tools or services, such as analytics providers, hosting platforms, payment processors, advertising tools, or embedded content.
These third-party services may collect information according to their own privacy policies. We are not responsible for the privacy practices of third-party websites or services.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.
6. Data Retention
We keep your personal information only as long as necessary to provide our services, respond to inquiries, comply with legal obligations, resolve disputes, or enforce our agreements.
7. Your Privacy Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of certain communications
- Limit certain uses of your information
To make a privacy request, please contact us at: support@livdiscovery.com
8. Email Communications
If you provide your email address, we may use it to respond to your inquiry or send service-related communications.
If we send marketing emails, you may opt out at any time by following the unsubscribe instructions in the email or contacting us directly.
9. Children's Privacy
Our website and services are not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete it.
10. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of those websites.
We encourage you to review the privacy policies of any third-party websites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the "Effective Date" at the top of this page. Your continued use of our website after any changes means you accept the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
LIV Discovery · livdiscovery.com · support@livdiscovery.com